"Judgement is the single biggest cause of conflict in our world today, but empathy is the antidote. Why? Because judgement and empathy cannot co-exist."
Neil Lewis, The Empathy Coach
HOW CAN WE HELP?
Emotional Intelligence and Empathy when mastered are the most powerful tools for connecting with others - be that customers, employees or peers. Do you want to be a more effective influencer? Want to negotiate with greater success? Be a leader that inspires incredible performance? Or an award-winning team?
Getting the right support and encouragement can be the key to unlocking your own potential and nurturing that potential in order to realise it. Personal development is constant and continuous. Do you have goals relating to relationships, communication, tolerance, diversity, bias or judgement on your personal development plan?
Are you a Leadership Development or Learning team that are reviewing your offer at the moment? Does that offer include building emotional intelligence in your leaders? Super-effective sales and service skills? Empathic practices? Influencing, communication or coaching skills? Could you do with a hand?
With over 20 years of experience in Telecomms, Financial Services, E-Commerce, Retail, Public Services, Logistics, Sales, Customer Services, Human Resources and Management, there isn't a customer-facing or leadership role we haven't come into contact with at some point. And the common denominator in every role we play, in both our professional and personal lives, is relationships.
That's why The Empathy Coach exists - whether you want to feel more connected in your role and team; want to lead an engaged, innovative and empowered workforce; want to inspire commitment from your employees and customers; even be a better partner, parent or friend; becoming more self-aware, emotionally intelligent, reflective and empathic is the key to unlocking successful relationships in every aspect of your life.